Call our team for a personal consultation regarding your businesses fire and security needs on 01733 246 990
Nationwide Coverage
5-Star Burglar Alarm Maintenance Company
Intruder Alarm Servicing & Maintenance
Insurers often require proof your alarm is maintained. Police withdraw response after repeated false alarms. Standby batteries fail quietly until the night the power drops. Britannia’s intruder alarm maintenance keeps your system reliable, compliant and documented.
Intruder alarm servicing that keeps your cover in place
Better to find a fault during an intruder alarm service than after a break-in.
Each service checks the installation against its specification, then works through the parts that fail: sensors, the control unit, audible warning devices, flexible connections, mains and standby power including charging rates, and monitoring links.
- Fewer false alarms. Routine servicing prevents false alarms and technical issues.
- Paperwork for your insurer. A detailed report after every visit, plus maintenance logs to support insurance and security requirements.
- Cover between visits. 24/7 emergency call-outs under your service contract.
- No disruption. Visits planned so your daily operations aren’t disrupted.
- Electrical contractors: we take on intruder alarm maintenance after handover on systems you’ve installed. Maintenance only, with reports you can pass straight to your client.
Intruder alarm maintenance requirements
In England, Wales and Northern Ireland, a system with police response must be maintained, as well as installed and monitored, by a company certified by a UKAS-accredited body (in practice NSI or SSAIB) and on the force’s compliant list, under the NPCC Security Systems Policy (2026).
Maintenance of PD 6662 systems follows BS 9263:2016. Alarms should be serviced at least once a year, and your insurer may set its own frequency.
False alarms are the quickest way to lose cover. Two in a rolling 12 months brings a warning letter; three and police response is withdrawn. Restoring it means fixing the cause and going 90 days clear, or upgrading to BS 8243 confirmation if the system is unconfirmed.
Ageing signalling is the other risk. Alarms that report over analogue lines stop working when the PSTN switches off on 31 January 2027. A service visit is the right time to plan the move to IP or mobile signalling.
Accreditations
- SSAIB certificated for intruder alarm systems, one of the certifications police response recognises
- NICEIC approved contractor
- ISO 9001, 14001 and 45001, UKAS-accredited certification
- CHAS and Constructionline
We’re also BAFE SP203 registered (300175) and an FIA member, so fire alarm servicing can come from the same provider.
Free survey and servicing quote
Tell us the make, the grade if you know it, and whether it’s monitored. We’ll survey the system and give you a no-obligation servicing quote.
Call 01733 246 990 or email info@britanniaalarms.co.uk.
Our intruder alarm maintenance process
- Scheduled inspections. Sensors, panels, batteries and connections checked.
- System testing. Alarms, monitoring links and notifications checked to make sure they work correctly.
- Repairs and upgrades. Prompt fixes and updates to keep the system reliable and up to standard.
- Compliance reporting. Maintenance logs and a detailed report after every visit.
- 24/7 support. Emergency call-outs and service contracts between visits.
Intruder alarm maintenance UK-wide
Our engineers service intruder alarms across the UK from our base in Peterborough, with engineers covering Cambridge, Northampton, Leicester, Nottingham, Lincoln and Luton.
We maintain wired and wireless systems, up to complex integrated packages, for warehouses and industrial sites, retail, offices, schools, local authority buildings, healthcare premises and leisure centres.
"Britannia Fire & Security are a very approachable and knowledgeable company, proactive in giving quotations within timescales given, very professional on site and backed up with great office support."
"We really enjoy working with Britannia, we find them to be extremely helpful throughout the process from tendering, design, installation and right through to completion. They have been extremely supportive and most importantly in a professional and timely manner."
"Britannia have a vast and incredibly competent knowledge base, that has helped with many challenging issues with complex systems. Planned installation work has always been completed to a high standard and high level of professionalism, with the added reassurance of supportive after sales care."
"Having utilised Britannia for many years as part of our MEP supply chain, would highly recommend their services. Professional and knowledgeable team members complimented by an experienced and skilful engineering team they have assisted us in delivering some high quality projects."
"Concept-MEP carry out a large number of projects in conjunction with Britannia Fire & Security both in the UK & overseas. This has been a long-standing relationship due to the high quality of service and workmanship that they provide"
"More than happy to assist"
"I have used Britannia Fire & Security over the past 15 years at various company’s I have worked for. They offer a very professional service in all aspects of Fire and Security, and everyone in the business is aways willing to assist. I wouldn’t have an issue in recommending Britannia."
The Britannia Promise
Unrivalled Customer Service
Our service and maintenance capabilities and technical back up are second to none, ensuring that our customers have peace of mind using the best quality security system on the market.
Complete Security Solutions
From complex integrated intruder alarm packages to simple fire alarm detection systems, we can tailor any solution to suit your requirements. We provide the best class systems for your business.
Experienced Engineers
With more than 30 experienced engineers at Britannia Fire & Security we are able to provide nationwide coverage for clients in all areas of fire alarms, CCTV and security systems.
Intruder Alarm Maintenance FAQs
1. What is intruder alarm maintenance? >
Intruder alarm maintenance is the regular inspection and servicing of security systems to ensure all components, including sensors, control panels, and alarms, are fully operational. It prevents failures, reduces false alarms, and maintains reliable protection for your premises.
2. Why is intruder alarm maintenance important? >
3. How often should my alarm system be serviced? >
Alarm systems should be professionally serviced at least once a year. High-risk premises may require more frequent checks. Regular servicing ensures early detection of faults, maintains reliability, and ensures continuous protection for assets and staff.
4. What does a maintenance service include? >
A maintenance visit typically involves testing sensors, control panels, sirens, and batteries, updating software, and identifying potential faults. This ensures the alarm system operates efficiently, reduces downtime, and maintains optimal security performance at all times.
5. Can I perform maintenance myself? >
Basic tasks like checking batteries can be done in-house, but professional maintenance ensures all components are tested, faults are addressed, and legal and insurance standards are met. Expert servicing maximises reliability and reduces security risks.
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